Last updated: October 16, 2026
All sales are final
At rlandmore, every order is final. We do not accept returns or exchanges, including for change of mind, wrong size ordered, or color preference. Please check the size guide and product details carefully before placing your order. If you are unsure about anything, message us before you buy and we will gladly help.
When we will make it right
We only accept a return or exchange if:
- Your item arrived damaged or defective
- You received the wrong item, wrong size, or wrong color compared to what you ordered
- Something is missing from your order
How to report a problem
- Contact us within 48 hours of receiving your order at team@rlandmore.com
- Include your order number and clear photos of the item, the issue, and the packaging
- The item must be unworn, unused, and in its original box and packaging with all tags
Once we confirm the issue, we will replace the item or offer a solution that works for you, at no extra cost.
Preorders
Shoes are sold as preorders and take 7 to 14 days to arrive. Preorders cannot be cancelled, returned, or exchanged once placed, except in the cases listed above.
Questions
Reach us anytime at team@rlandmore.com.